The CTF app management is committed to protecting the privacy of its users and is obligated to collect, use, and protect your personal data in accordance with the laws and regulations of the Kingdom of Saudi Arabia. By using the app, you agree to the following Privacy Policy terms:
1. Information We Collect
When you use the app, we collect the following information:
Personal Information: such as name, mobile number, email address, and national ID or residency number (for drivers).
Geographic Location Information: to accurately determine your location and facilitate order fulfillment.
Technical Information: such as device type, operating system, IP address, and usage data to improve app performance.
2. How We Use the Information
We use the collected information for the following purposes:
Fulfilling orders and providing requested services.
Verifying user identity and activating accounts.
Communicating with you regarding orders, updates, or offers.
Complying with legal and regulatory requirements.
3. Sharing Information
We do not sell or rent your data to any third party.
Some data may be shared with trusted entities (such as payment providers or delivery companies) solely for the purpose of providing the service. We are committed to not disclosing any data except in cases of court order or request from a competent governmental authority.
4. Information Protection
We use appropriate security and technical measures to protect your data from unauthorized access, alteration, loss, or leakage, including encryption, security systems, and access control.
5. User Rights
You have the right to view your personal data at any time.
You can modify or delete your data through your account settings or by submitting a formal request to the support team.
You have the right to unsubscribe from promotional messages at any time.
6. Location Policy
Your location is automatically collected while you are using the application to determine the locations of orders and services. This is used solely to improve your user experience and will not be shared with third parties without legal justification.
7. Policy Amendments
We may update this policy from time to time, and you will be notified of any material changes.
Your continued use of the application after an update constitutes acceptance of the updated terms.
8. Contacting Us
For any inquiries or privacy-related requests, you can contact us via email or by phone.
